Cancellation terms

PLEASE NOTE: If you have not cancelled your visit and fail to arrive for an appointment that would have lasted between 10 and 60 minutes – or if you cancel your visit under 12 h prior to it, we will charge you for the time such an appointment normally takes according to our price list.

In the case of an uncancelled procedure appointment to which the customer has failed to arrive or a cancellation of a procedure appointment (e.g. an operation) less than 12 hours before, we charge 50% of the clinic fee and 75% of the price of the planned procedure.

CANCELLATIONS at least one day before by TELEPHONE, PetsApp or e-mail hoitajat@leklinikka.net